A zero-click search occurs when a user's question is answered directly on the search engine results page (SERP), eliminating the need to visit any website.
According to a 2024 SparkToro/Datos study, approximately 58.5% of Google searches in the US ended without a click.
SERP features that drive zero-click searches include featured snippets (answer boxes at the top of results), knowledge panels (information cards on the right side), People Also Ask (expandable Q&A lists), local packs (maps with business listings), and instant answers such as calculations, unit conversions, and weather forecasts.
For a URL shortening service's content strategy, zero-click searches pose a challenge. If glossary or FAQ content gets pulled into a featured snippet, direct site traffic may decline. One approach is two-pronged: provide concise answers while also offering deeper analysis that motivates users to click through for more.
FAQPage structured data (Schema.org) has been used to display expandable FAQs in search results. According to the Google Search Central changelog, these FAQ rich results have not appeared in Google Search since May 7, 2026.